Overview
At Afridigitals Limited, all purchases are final and non-refundable. By completing a purchase with us, you agree to this policy.
We do not offer refunds, returns, or exchanges once a product or service has been paid for and delivered.
Non-Returnable Items & Services
All items and services provided by Afridigitals Limited are non-returnable, including but not limited to:
- Digital products and downloadable software
- Gift cards
- Training programs and courses
- Design, development, and marketing services
- Customized or personalized projects
Defective or Damaged Deliverables
If you experience any issue with a product or service delivered, kindly contact us within 48 hours of delivery. We will review the issue and, where applicable, provide corrections or support — not a refund.
Payments
All payments made to Afridigitals Limited are non-reversible and non-refundable, regardless of:
- Change of mind
- Failure to use the service
- Delays not caused by us
- Misunderstanding of the service offering
Project-Based Services
For all web design, development, and digital services:
- Payments made (whether full or partial) are non-refundable
- Once a project has commenced, cancellation will not result in any refund
- Clients are expected to review project scope before payment
Chargebacks & Disputes
Initiating a chargeback without contacting us first may result in:
- Immediate suspension of services
- Permanent restriction from future services
We encourage clients to reach out to resolve any issues amicably.
Contact Us
If you have any questions or concerns regarding our policy, please contact us:
📧 Email: {email address}
📍 Address: {physical address}
Important Notice
By purchasing any product or service from Afridigitals Limited, you acknowledge that you have read, understood, and agreed to this No Refund Policy.